Managed Services

Oracle E‑Business Suite, Supported End to End.

MGrid runs and supports Oracle E-Business Suite: predictable cost, dependable month-ends and expert help with upgrades and integrations.

E-Business Suite

EBS Expertise Across the Whole Stack.

Functional, technical and DBA skills in one team.

MGrid consultants have designed, implemented, rolled out and supported Oracle E-Business Suite across Financials, Supply Chain, Order Management, Purchasing, Inventory and Manufacturing, and now bring AI-assisted monitoring and analysis from the MGrid AI Lab to make support faster and more proactive.

EBS Expertise. Predictable Operations. AI-Assisted Delivery.

What Is Covered

Application Support (L1 to L3)
Apps DBA and Technical Operations
Enhancements and Testing
Integrations
R12 Upgrades and Cloud Moves

Human Expertise + AI‑assisted Operations

Monitor instances and catch issues before users do
Assess patch and upgrade impact on customisations
Automate regression testing for patches and releases
Identify recurring incidents and remove their root cause
Plan the path from EBS to Fusion Cloud when the time is right

The MGrid Difference

Stable Operations
Dependable month-ends, patched and supported releases, and an SLA you can hold us to.
Lower Cost of Ownership
A fixed monthly fee, rationalised customisations and automation where it pays back.
A Path to Fusion Cloud
Readiness assessed as part of the service, so the move happens on your timeline, not a deadline.

Hand Over the Running of EBS

Tell us your release, your modules and your pain points. We will come back with a scoped proposal and a fixed monthly figure.