Managed Services
JD Edwards Managed Services and AI‑Enabled Support
Keep your JD Edwards environment stable, secure, automated and ready for what is next.
JD EdwardsSupport, Run by People Who Know JD Edwards
SLA-based support and monitoring, with Oracle AI doing the repetitive work.
MGrid provides SLA-based JD Edwards support, proactive monitoring, modernization, integration and AI-enabled automation, working alongside your Oracle support entitlement.
From implementation and upgrades to integrations, optimization and managed support, MGrid brings experienced JD Edwards specialists who understand not only the technology, but also the industries, business processes and operational realities behind it.
JDE Support + AI Intelligence
Combine deep JDE expertise with Oracle AI capabilities to drive faster resolution, automation and smarter operations.
AI-Assisted Support
Summarize incidents and suggest next actions with Oracle Generative AI.
Intelligent Automation
Automate repetitive workflows with JD Edwards Orchestrator and Oracle AI.
Natural Language Insights
Ask questions of your enterprise data with Oracle AI and Analytics.
Predictive and Anomaly Insights
Spot trends, exceptions and operational risks with machine learning.
Document Intelligence
Extract and classify invoices and receipts with Document Understanding.
AI-Enhanced Modernization
Speed up impact analysis, testing and upgrade planning with Oracle AI.
Why MGrid for JD Edwards?
A trusted partner to support, optimize and modernize your JD Edwards environment.
JDE Expertise
Deep experience across versions and industries.
Technical and Functional Capability
Certified and experienced consultants.
Proactive Operations
Monitoring, optimization and continuous improvement.
AI-Enabled Modernization
Oracle AI and OCI for greater efficiency and value.
Flexible SLA Models
Dedicated, shared or project-based support.
Need Smarter JD Edwards Support?
Let's discuss how MGrid can help you stabilize, automate and get more value from your JD Edwards environment.