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MGrid Technologies

Services

Managed Services

Shift your focus from problem resolution to continuous improvement of IT operations, with one team for JD Edwards, E-Business Suite and CX.

More Than Application Support

MGrid Managed Services allows you to shift your focus from problem resolution to continuous improvement of IT operations. We provide end-to-end application, platform and DevOps services that deliver measurable business outcomes, and we focus on your strategic business initiatives, not just keeping the lights on.

Managing your Oracle applications requires specialised IT resources. MGrid has the team you need to outsource problem resolution, testing, upgrades and continuous improvement of your Oracle environment, so you can reduce IT spend and free your people to focus on strategic priorities.

  • Global multi-pillar support
  • Cost-effective and flexible engagement models
  • Deep domain expertise across industry verticals

Choose Your Platform

Each service is scoped to your estate and priced as a fixed monthly fee. Pick a platform to see what is covered.

JD Edwards

Managed Services and AI-Enabled Support.

MGrid provides SLA-based JD Edwards support, proactive monitoring, modernization, integration and AI-enabled automation, working alongside your Oracle support entitlement.

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  • SLA-based support across World and EnterpriseOne
  • Proactive monitoring, performance and patching
  • Oracle AI and Orchestrator for automation and insight

What Clients Say

  • The MGrid Managed Services team has consistently displayed a high level of professionalism, adaptability and willingness to truly partner with the Saudi Binladin Group and create solutions that both optimize the ERP (JD Edwards) in use and drive continuous improvement of the underlying business processes.

    Saudi Binladin Group

  • MGrid's Siebel team handled our most critical upgrade with real expertise and total professionalism, a genuinely smooth project from end to end.

    VP of IT, Consumer Goods Client

  • MGrid's CX/Fusion staffing service was extremely helpful across multiple projects, working as a true extension of our core team.

    Practice Director, AST

  • MGrid's CPQ staffing team felt like an extension of our own, reliable across multiple projects.

    Practice Director, Evoke Technology

  • The integration resources provided by MGrid were consistently professional and instrumental in helping us achieve our critical project milestones.

    MD, Data Company

  • MGrid's Siebel support was invaluable to our core operations. Their Siebel expertise was commendable and helped ensure our operations ran smoothly.

    CRM Head, US-Based Food Company

Hand Over the Running, Keep the Control

Tell us which platforms you run and where it hurts. We will come back with a scoped proposal and a fixed monthly figure.

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